Customer care NOT helpful AT All! Spent over an hour being put from one place to another. In the end Tracy kept me hanging on several times while she went to speak to "her manager". No one knew anything about how things worked and were not willing to find out...so no help at all! I bought a food processor from currys after looking on their site. The item in question showed a beautiful video of the food processor. This had all the bits I wanted and needed at a very good price. I put it in my basket but as i was waiting to hear if a friend was coming to bring it to me or not, I went back to the item a few hours later and the price had gone up by £25! Then when my friend brought it over, there was a citrus press missing....this was clearly advertised in the beautiful video under the bold writing of the model number in question.. .as far as I am concerned this was false advertising. I was told the specification list further down the page did not mention or include the press.not impressed as it is not easy for me to return this item AND currys get a big fat 0 in customer care and helpfulness. They suck you in with good prices (changed when I showed an interest on line and price not honoured even though it was the same day...and underhand advertising of a Mercedes when they are really selling you a cheaper model (in less obvious place)