We purchased a range-master cooker on the 8th August. With a delivery and installation date of 22nd. Unfortunately the appliance was damaged on arrival and had to be sent back. The delivery team spoke direct with currys and range-master to organise a replacement. After two days when we had no communication from Currys we chased it up and we were told they had had no communication from the delivery team so they did not know there was a problem, which was not correct as we were with them when they made the call. We were told they would contact us within 48 hours for a replacement, again we had no call from currys so we contacted currys again only to be told that we would have to wait a month for a repacement which means we would be without the ability to cook for 5 weeks !!!!! Customer services are not efficient enough and I would not recommend Currys as they do not hold stock and rely completely on manufacturers for replacements. I.e. No ownership of customer or customers problems.