DO NOT BUY FROM CURRYS!!! WORSE COMPANY EVER !!!!
I ordered an American Fridge Freezer. Selected next day delivery in which would have been Tuesday 10th 7am/7pm. Took the day unpaid from work. The item did not arrive. Spent over 40 minutes on hold with customer service to be cut off!. Received an email on the Wednesday morning informing me that the item would be delivered Wednesday between 15:30/19:30. The driver called me at 19:15pm informing me they had run out of time and would not be delivering the item!! again 35 minutes on hold to customer service , who definitely need customer service training, to be told it will be delivered Friday between 11am/3pm.
Just received a call to be told the item is now out of stock! and cannot deliver until Monday!!
What is going on with this company!! terrible customer service!! i have never received such bad service. I will definitely never!! buy from them again or recommend them to any family/friends.
But i will let people know about the bad experience i have received.
Requested a refund, offered £20 compensation in which is an insult!! to say the least!!
STAY WELL CLEAR!!
7 years ago
Currys has a
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