If I could leave no stars I would.
I'd like to make a complaint about the drivers who delivered my washing machine on Friday 13th 2017. We had the washing machine put in a shed in our back garden. My mother directed them to the shed. There is a pathway in our garden we were assuming the drivers would use, the grass had dog dirt on it and unfortunately the drivers stood on this, and the men were upset about this, which is fair enough. The issue is the comments the men made to my mother, one said to the other "This must be our tip". Their attitude was really unacceptable and extremely rude, and has left my mother visibly upset, and it was totally uncalled for and unnecessary.
We have a step in our shed where we have the washer and dryer, we asked the lady at the curry store if we could have the delivery men put the machine on this step as my mother and myself could not do this. The men refused to do this because they were not installing the machine, they were more interested in making rude comments.
I paid a lot of money for this machine and I don't appreciate having my mother treated like dog dirt. This was completely unacceptable. I called the call centre and spoke to a representative about this, they said they would raise it with the depot, but they really sounded uninterested and I received no apology, although I know it was not the representative that was rude to my mother.
I'm honestly not one to make complaints but we've been treated so badly, I highly doubt I will ever buy from currys again.
Pamela
Bt34 3EE
7 years ago
Currys has a
2.0
average rating
from
3,456
reviews
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