Dreadful experience. We ordered a new TV on Sunday and they promised todeliver on Monday. We were told that some-one would phone in the morning with an expected delivery time. This did not happen. I had to check the time by phoning and was told that it would be roughly late afternoon after 15.30. By 18.00 the delivery had not appeared and soon after we received a phone call to say the delivery lorry had broken down and the delivery was cancelled until the following morning. I phoned Currys and they promised delivery in the morning. This duly took place but upon opening the box we discovered that the screws to connect the TV to the stand were missing. Yet another call to Currys who suggested I package up the TV and return it to the shop...what a joke, I'm a senior citizen!! The second suggestion was that I go to Currys and try and get the missing screws from an unopened box, another joke, a 10 mile drive with no guarantee that they would comply. The last suggestion was that I phone Sony to get the missing screws. This I did. Fortunately they were quite obliging and sorted it but we have had no TV for 3 days as a result. Currys...waste of time. We'll go somewhere else next time.