Purchased a cooker from currys. After using the cooker for a few days the bars and cooker began to lose its colour. Contacted customer service on numerous occasions. Staff were all giving mixed messages. After several attempts of contacting customer service, was told replacement bars would be sent to replace the faulty bars and a representative would be sent to view the cooker. The representative arrived in a very abrupt manner, I came down to find him shouting at my mother. I asked him to lower his voice and explained he was being rude by raising his voice. He then went on to say the bars are not loosing the colour and that 'aluminium is coming of our saucepans and a cleaning material will make the aluminium will come off. He then bought a cleaning material and began scrubbing the cooker. I explained to the representative that the cleaning material was not working so the cooker and bars are clearly loosing their colour. He continued to shout and say its aluminium coming off your saucepans. I then asked for his name and said I would be making a complaint about him as he came across very rude and aggressive. He then picked up his clipboatd, continued shouting and left. Contacted customer service again and was told a representative would be sent out again but we would have to pay the call out charge. Explained that according to the guarantee the bars should be replaced as they are faulty. Customer service hung up the phone. The most terrible customer service I have ever come across, staff member are vile and damn right rude! Absolutely disgusted by your service. Will never purchase from you again and will definitely not reccomend you to family and friends. Bottom line: would not reccomend!