I called the helpline to ask if the Lowestoft store had a HTC VIVE in store that I could see demonstrated for me. I was told no and that the nearest one I could see working was Colchester some 75 miles away. That store has 3 in stock and will have one set up in store for customers to see it working I was told I asked her to confirm this as it was a long way to drive if they couldn't meet my needs. She called the store then called me back. She told me she couldn't get the store but would guarantee that my needs would be met. I drove to Colchester went in the store and was told that never had a demonstration model set up and never have had. I was angry to say the least. They then asked what my PC system that I was going to use it with was. I had very recently bought a new Laptop from Curry's PC World that cost me around a £1000, I showed to the sales person. I was informed that the graphic card was not good enough to support the gaming system above so I actually feel not only did I waste a £1000 on a laptop that wasn't what I needed but I also wasted today 1/2 a day of my time on a 150 mile round trip and the wasted fuel around 22 litres costing me around £28. I am not happy. The TV campaign they are currently running is laughable