WHAT WENT RIGHT !! Bought a LG 55 inch tv paid along with a fridge freezer . Told I was to have the items delivered on Monday the 20th of November (they forgot to say which year ) waited on Sunday for a phone call for delivery slot as promised ! That phone call never came ?? 23 . Contacted them myself to be told the tv was out of stock despite countless ones stacked at three of their stores within my area , eventually had to go back again to the store and managed to retrieve a tv . Order was never prossesed despite being paid (total incompetence ) . Then was told my fridge freezer was not going to be delivered until January . It beggars belief the way staff at that store treat customers and the attitude is (you have spent money so therefore you can jog on and wait for your goods not to mention commission ??? Basic ABC procedures that primary class 1 would demonstrate better !! The after sales attitude along with buckets of cheek was a disgrace ,WHY ? Surely someone at senior level can deal with customer care appropriately and effeciantly ? 6 days later I have had no refund and no one in that store can help so where is my money ? Certainly not in my bank . Countless phone calls and no nearer a solution ! Disgraceful way to treat your customers curry’s ? Who at what level can put it right ?