Was tempted by the low price on black friday only to be left with an order that is undelivered, paid for, no status, no reply from emails, tweets, facebook messages and numerous 15min plus calls to their non-existent customer service telephone line. I want to be given the chance to cancel and looks elsewhere but cannot, don't have that the option. My order has no information against it except "Item tracking not available". Before I placed my order I ordered click and collect only to told when I arrived that they are out of stock (then why allow me to reserve my item for collections?), so after that I was encouraged to order online because they have the item I want in stock ... what a bad mistake ... so much I need to share my experience so others can beware.