Its generally a smooth experience when you order small items which can easily be handled, but when it gets a little difficult for their delivery service to drop of a fridge who needs to work an exta 2 mins to get the fridge in they will not bother and leave you out to dry. As a side order you will get no sympathy, a slice or arrogance and some possible some abuse from the delivery team whi will ask for more money to do the job. Support your local trade and teach these companies a lesson. Your local shop will provide 100x better service and will be greatful for your business. Lesson learnt never shop at currys or pcworld again.