We ordered a washing machine from Currys. They text us a delivery date which was a day we would both be at work, so we tried to call the "helpline" to change the delivery day. Two days and an hour and a half later we had finally managed to change it, fast forward to delivery day we got the text to say they would be here between 9am and 1pm , surprise surprise 1pm came and went no delivery. I called the "helpline" again and after being on hold for 40 minutes finally spoke to someone who was very unhelpful and told me that delivery can be anytime between 7am and 7pm when I tried to tell her that we had been given a time slot she said that's just an estimate! I asked to speak to a manager only for the girl to try every which way to prevent this from happening, after being on hold for a further 20 minutes I finally spoke to a manager only to be told there wasn't anything they could do as they couldn't speak to anyone in the depot. I hung up and called the store where we bought the washing machine only to be told that there was sickness in the delivery department so the delivery could be anytime up until 7pm. After waiting in all morning for the delivery I was furious to be told that I would now have to wait until possibly 7pm, I have things to do apart from waiting for a delivery that should of been here over an hour ago. I will never again buy from Currys and would deter anyone from buying from there. They don't know what customer service is. I'm so angry right now that I'm half tempted to go to Currys now and demand my money back.