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Katherine
Ordered a washing machine 1 week ago and it was supposed to be delivered fri 8th Dec 2017, I had a phonecall off delivery driver friday morning to say they would be with me in half an hour and what was parking like on my street, I told the driver they would be able to park on the side of the road but they told me they would have to put the machine on a smaller van, I phoned up and the woman on the phone told me that the driver had atttempted my road but couldn't get down. This was not true. I then had a text message to say they would deliver my washing machine today (monday 11th dec) at 2.30pm I then got another text to say that it would not be delivered until Saturday 16th Dec. Again I phoned up and asked why they could not deliver again, and again they told me that the driver had attempted to park down my road but couldn't, again this was not true as the road was completely clear of cars. She then told me that she could try and get me in sooner but the system was not letting her. I have 2 young children 1 and 3 months old. I have been without a washing machine for 1 week now. I have now got a full refund and had to buy my washing machine from somewhere else that will not mess me around. Very disappointed.
7 years ago
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