Ordered a washing machine for delivery today 13th December and delivery driver turned up and refused to bring it up to the 3rd floor no where on the website does it say how many flights it needs to go up so the delivery driver was swearing at me and my partner and refused to deliver the item he loaded it back on the lorry whilst bashing it around to get it back on there. I now still have no washing machine and am still waiting for a refund to go in does anyone know how long this will take to go back into my bank account as I desperately need a washing machine and I can assure anyone reading this that I will never spend another penny in curry’s ! And I highly recommend you don’t either. Go to Argos or mind you any other store rather than curry’s I have two children aged 6 and 4 and I’ve had no washing machine for a week now I will have to wait another week before I even receive a refund to purchase another one from else where.