My item a 49 inch tv arrived damaged. Screen completely caved in and cracked !! . A replacement was not in stock...it then took 3 very long tel calls to sort out for damaged item to be picked up....not able too get money back for 3-5 working days after pick up...promised 2 call backs to discuss issue including 1 from manager and no-one called. It takes 20 mins each time you call to get through... What's going on Curry's !!!! A complaint taken by the phone person will only be shared within Curry's and customer gets no feedback ...I was eventually offered £50 off next purchase but too late I will not be shopping with you again...have been told my refund will be sometime today.. I'm not confident in that statement as have no expectation its just words to get rid of me on the phone...will this be on your reviews !!!!doubt it