It started off with my TV breaking down. As it was insured, I rang Curry's insurers, only to be told that I had vouchers coming to me for £290.00. They gave me the coding for the vouchers, and the next morning my Husband and I went off to our local Curry's in Brixton to buy a new tv. The young lady on the till told us to go off and choose a TV, and she would deal with the voucher when we got back. The tv we picked wasn't in stock, and then we got the bad news that our voucher wasn't for £290.00, it was for £119.00. After a bit if an argument, I insisted that the insurers had quoted £290.00. It made no difference. The Manager was called, who explained that the insurers had given me the wrong information, and that it was in fact £119.00, they had also given me back £5.00 for the remaining 2 months insurance that was left over, making a total of £124.00. This was on a Wednesday, and delivery of the new TV was arranged for the Friday between 7am and 7pm. When I got home with all the paper work, I noticed that the £124.00 was on a credit note, and saying that if it wasn't used by November 2019, I would lose it. That amount should have come off the price of the new TV. I dashed back to the shop, to be told they had taken that amount off the bill, the bill that they would send to my computer, but of course the bill I was handed in the store had the full price of the TV on it. The paper work stating that if I didn't use the £124.00 by November 2019, the young lady explained, I shouldn't have been given it, and she hurriedly snatched it away. OK, on the Friday my Husband and I got up early, cleared the area where the new TV was going, and waited and waited. Well, we waited all day, and by 7.15pm, we were furious. A whole day wasted, and no tv. I then spotted on my email, an email from Currys to say they were going to deliver our TV on the following Monday (remember, it was booked to come the Friday before). It did state on the paper work. Not only will we deliver your TV. Our driver will unpack it, and take all the rubbish away. And before he goes, make sure that the customer is happy. Well what really happened was that the driver thrust this big 43" tv into my 81 year old Husbands poorly hands, and when my Husband asked him if he was going to unwrap the TV and take the rubbish away, he said "oh no", got in his cab, and drove away. I really have to ask about this Mickey Mouse firm. It used to be a company that you looked up to. Not any more though. It is a complete mess. Whoever runs it, be warned, if you don't do something about it, you'll be on News at Ten with them saying, "Curry's have gone to the wall, the firm has folded up". I now know that I shall NEVER ever buy anything else from Curry's. The Company is an utter disgrace.