I bought a pair of Bluetooth headphones as a gift for Christmas from a local Currys store, I wasn’t sure if the Bluetooth would connect to our tv but was told about the returns policy and to bring them back if the Bluetooth didn’t work or if I had any issues. I tried the headphones out properly when I got home and I had issues with the Bluetooth connecting as well as noticing the sound quality was just awful. I took them back to the store to get a refund to then be told that I couldn’t get a refund as I had opened up the box. I am so frustrated by the ridiculous excuse to not be a given a refund and now have a pair or expensive headphones I can’t even use. I really want to buy a new pair but I don’t think I could ever trust buying any products from Currys again. Definitely don’t recommend buying from Currys if you can’t even test out the product you have bought!