Bought Double Cavity Cooker from Currys/PC World in store in Crayford and the door came off literally in my hands 3 months after buying it in store. Called BEKO as on the receipt after one month I have to call them for a repair. After waiting 25 minutes to speak to BEKO who ordered the spare part and took 3 days! only to find they had only sent the door no hinges/pins just a door!!!! so nothing could be done when the engineer came to fix the new door and opened up the package . Will have to wait yet another 3 days for the spare part to arrive from Beko and sent to the engineers department. I am not able to cook as don't have an oven! This is disgraceful. I have called Beko who have apologised and said the person I spoke to at Beko should have ordered the door with hinges/pins. Have gone to Currys in Crayford tonight as want a refund now, as this is disgusting. They have said they will speak to Beko on Monday. Sales of Goods Act is that I bought the item from Currys so they should issue me with a refund!! Will take this up again on Monday
7 years ago
Currys has a
2.0
average rating
from
3,456
reviews
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