I ordered a Washing Machine on 6/11, put up with 3 failed deliveries, average 40 minutes wait for each call to @Teamknowhow & they don’t call you back even when they assure you that they will. In frustration I visited the stores on 2/12, cancelled my order and was promised compensation, none recd. Another customer was there too with a similar complaint to mine. No compensation received yet. I lost 3 half days of my annual leave and was without a washing machine during Xmas. I will never use Currys again. In contrast my experience with OA was exemplary. It's the first time I have used them and it won't be the last. They delivered and installed my washing machine exactly as per order and sent me accurate and regular notification texts. Great service.