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Christopher Watts
bought a tv for£ 2700 on the sunday with wall bracket etc too be fitted by currys and with sky package .on the Monday I got an email that stated if I didn't get in touch with sky they would terminate the contract they were very vague as too why . they told me too get back in touch with currys who said they would have too change too another provider as sky could only guarantee 1.7 mb they then suggested talk talk which I accepted.the tv arrived on the Tuesday with 2 guys .I suggested they came through the back of the house as this would be easier with no staircase too negotiate .they said it was only light so they struggled it up the stairs into my lounge and left tv propped up against wall .this is a brand new house with brand new carpets..after I let them out the house .I walked back up stairs and noticed black marks left up walls.i tried too use sponge and warm water too remove marks but didn't work very well .then the guy too fit tv too wall came he started removing packaging too take tv out and called me into lounge too show me that the box had oil on it and had marked carpet ..he then fitted tv and called me back in too show me crack in trim of tv.i got in touch with currys who said they would sort it out.they then said that an engineer would come and fita new tv last Wednesday but at 7.30 in morning told me he wouldn't be coming ,at 10 oclock same day a guy calls me too say he is outside my house with new tv but isn't fitting it.i said too him are you sure this is correct he says yes ..so I get in my car too go home too meet him and halfway there he calls me too say he has been told too take it back.someone then calls me too say they will bring new tv on sunday between 1 and 4 and they will take damaged one away and replace with new.two guys turn up on sunday ..and then tell me they cant fit it because its on wall even though they (currys fittedit too wall)..today they tell me they will fit Thursday morning .I wont hold my breath.as for oil stain on carpet of which oil stained box is in my kitchenfor evidence I had a guy who called me today and basically was trying too infer either I or the original fitter had somehow got the oil into my place ..know how really should mean no nothing ..they are a catastrophic disaster too be avoided at all costs.it was easier too actually buy the house than deal with currys too fit a tv and broadband...every night looking at oil stain on brand new carpet with no resolve whatsoever
6 years ago
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Currys has a 2.0 average rating from 3,455 reviews

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