I contacted CURRYS today to buy an item...I was on the phone for a total of 65min. I phoned 5 times , my problem was not resolved so, on call number 4 and 5 I requested to speak to a manager and was fobbed off. Both agents would not put me through despite that I never got a clear response if it was company policy to block callers from speaking to management. The feedback facility was so amazing When I said hello the, automated voice said "We are sorry we could not get hold of you....for your feedback, .. you don't have to do anything...GOODBYE" I cant see this review being published... but will pass this on to everyone at tonight's dinner party and ALL my contacts on social media...also, I shall be taking my business elsewhere.