Warranty Mis-Sold
I went is to buy a new TV this weekend. The telly is fine, however the salespersons tactics to sell me the warranty was unacceptable.
He told me it was for just the first month and he was going to give it to me for free as I’d bought a big telly. He said it would cover me just for the first month so that any issues I may have when I got it home would be dealt with quickly. I didn’t really think I’d have any issues, but as it was free I shrugged and said 'fine'. When I went to collect the telly, he came over and said I just needed to sign the ‘receipt’- it wasn’t a receipt at all. It was a direct debit instruction to take £5.99 every month for the warranty. This was completely mis-sold to me. I have 25 years sales experience and have never seen such blatant mis-direction. Buyer Beware!
I see now that ThisIsMoney have run a recent article that shows this isnt a one off.
6 years ago
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