Panasonic Combination Microwave glass turntable cracked during a cooking cycle in the oven after only 5 months of use.
Went back to Currys to ask for a replacement under warranty, as glass had a very clear manufacturing flaw exactly where the crack appeared.
In the store I bought the microwave from, the staff immediately started to avoid me as soon as I walked in. The staff I did manage to speak to immediately went into denial mode. It wasn't their issue, it was Panasonic's etc, etc.
Long story short, after 9 days, and much buck passing, Currys finally came back with "the turntable is an accessory, this isn't covered under their warranty"
Without the turntable, the microwave did not function, how on earth can that be classed as an accessory?
Will never buy another product from Currys, and I will tell everyone who asks me to shop anywhere but Currys.
6 years ago
Currys has a
2.0
average rating
from
3,455
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