I have had the worst customer experience of my life with Currys. I want to share my experience with as many other potential victims as possible so please share and forward. I ordered a new cooker with installation and removal of old appliance, it took two weeks and no time of delivery was given so I waited in all day. The cooker was delivered by driver not qualified to fit or remove so it was dumped on my small kitchen floor so I cannot cook, get to sink, fridge or cupboards. I have called customer service five times so far, heard a different story from every adviser and spent over 90 minutes on the phone or waiting for calls to be answered. I have been made various promises of installation in two days and of being called back, none of which has happened. I am now being told I have to wait 9 days for installation from delivery and if I arrange it myself it invalidates the guarantee. This company has no understanding of customer service and only seems interested in following company procedures and systems, even when they clearly do not work or deliver a service. What a shambles...