Absolutely bloody disgusted with this companies customer service. Having to wait till an inquiry is finished with Dpd till i can have my tv or money back . Thats a right attitude to have what about me being out of pocket or even my daughter actually getting her birthday present.
Ordered two tvs , over the phone ,was told they would be delivered friday 28th sept . But what i wasn't told was that my 1 order would be delivered by two separate companies. The large tv was delivered, no problem. When i asked where the other one was, he told me dpd deliver the smaller items. No small tv arrives, this starts the first of hours on the phone to currys. Apparently it left their depo in time for dpd to deliver it friday but they didn't do so rearranged for monday , still no tv , more time spent on the phone apparently its lost . Someone will call tomorrow, Tuesday , i laughed , but hey i was right no return call. Phoned them again , its under investigation. Called again tonight, still under investigation, it was only raised Tuesday , it could take a few more days ,i can't get a refund until the investigation is concluded, but hey Currys will be refunded when its sorted out . I asked, and how will i know its been concluded you'll get an email . It all absolutely stinks !!!!🤬🤬🤬🤬
6 years ago
Currys has a
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average rating
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