Customer service is a joke after purchasing a vax steam mop after taking it home faulty. So rang vax told me to return to Currys customers service the Lady told me no stock left could go to Chester for one,so decided to pick a other vex mope. No not in stock ,so asked her what do you have in stock. She replays I would have to go through the list but would take to long.you can have your money back. Currys we will help rubbish. So called at the Range got a salter steam mop for £39.99. This steam mop is fantastic for the price, had Cleland the kitchen floor with the Vax.but this Salter mop far better than the Vax. So really should thank the unhelpful lady at Currys have a far better steam mop for Half the price.