I have bought several large items from currys over the past few months and have always been happy with the quality of the goods and the delivery until now. I bought a new electric cooker less than 2 weeks ago and within days it was clear something was wrong with the top oven which tripped the rcds in main fuse box everytime it was used. Getting through to customer service was the first obstacle and I was on hold for 50 minutes before the piped music stopped and an advisor spoke to me. Having explained the fault he said no problem we can get that fixed for you, he then said he would transfer me to the engineers who would make an appointment to come out and fix the cooker, if only, I was duly put through only to hear a message saying nobody was available to take my call, I left my name and number but have had no response whatsoever. It's so frustrating. I'll think twice about using currys in future.