There is a man who works at Curry's PC World in Stockport, called Andrew Duxbury. What a great bloke and an excellent, helpful informative person. I went to the store reluctantly with a problem with my daughters laptop. I hate taking things back as nobody ever helps and I just end up getting frustrated and go home with the same problem. However, Mr Duxbury was really informative, very knowledgeable about the products in the store, he took loads of time trying to solve my problem and when eventually, he couldn't, he gave my daughter a brand new replacement laptop!!! I couldn't believe it, at no point did I expect a replacement. I expected to be told that it was my daughters fault and there was nothing they could do. What a refreshing change. Currys PC World are fantastic for employing such a man and Mr Duxbury is the best...X