Recently ordered a telescope that arrived promptly, this was good as a birthday present. Upon inspection it was damaged, I had the online order picked up but this was 2 weeks ago. After numerous calls to currys I have been told that there is a 10 day delay in them booking items in. (This is when a refund/exchange can happen) So even though they confirm they have it, without them "double checking" I'm now a bad uncle for not sorting it early. Still nothing from Currys despite many calls and an email and still none the wiser to when this will be sorted. Thanks Currys, so glad there isn't a comet visible and I'm not having to let my nephew down constantly! I don't normally leave bad reviews but anyone sending anything back in December, don't expect anything until the new year from them.