These fools not only delivered the wrong product to me but made me feel like they don’t want or need me as a customer. I ordered Benq PD3200U 4K 32” monitor and these fools sent me Benq 4K 28” inch monitor. The worst part is they put the correct order receipt or form onto the wrong product right next to the screen size 28”. I mean how dumb is that🤦🏾♀️. When I called for them to correct this, not only did they not acknowledge their mistake but they said I could priority delivery when they send me the correct monitor. So no sense of responsibility was taken or good will given and they confirmed it would take two weeks to process the return then redeliver my order. Wow, it has been the worst service I have had so far and I’ve just ended up getting a refund so I never deal with this company again. It’s been almost a month since I was delivered the wrong product and not a single person from that company has contacted me to let me know how the situation is getting resolved. I’ve been calling them all the time to see if they got the order back and when my refund will be done, why are they so useless? Worst service received in many years and I shop a lot but never given the kind of disrespect this company used on me. I’m making sure that everyone I know doesn’t bother shopping at this company and I can recommend much better places with bigger deals that will treat you better when something goes wrong; especially if their at fault but Currys PCWorld won’t. Just avoid them if you can, complete waste. I have pictures of their ridiculous mistake to remind me of how careless they are with the products and orders they send out to customers.
6 years ago
Currys has a
2.0
average rating
from
3,455
reviews
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