I am abserlutly furious!! I ordered a washing machine on the 22nd of December from curry online, I received a email stating one would be delivered on the 29th of December between 10 and 2, 5pm came and still no contact or washing machine by this time i had called already 3 time to fine out where it was and one lady was rude and had no idea what she was talking about, next two time I spoke to a very nice and polite male that said they were 5 hours behind and there last delivery is 7pm so has to be delivered by then!! 9pm came and they turn up, when the packerging came off it was all smashed in.
So they took this one away and the next day I have to spend part of my day sorting for a new one to be delivered asap because we are a family of 6 with a new born!! They said it would come on the 2nd January but can't give a time till the night before (so going away for the new year with the family was out the window) I changed it to the 3rd with no trouble at all. On the 3rd they came ON TIME took it out the packerging and OH YES AGAIN it had been dropped and it was smashed all up the back and side GREAT (also leaving rubbish on the front of my property), so we sent it back and called asked if there was an item we could collect in store in east sussex? no sorry all out of stock. I then had to call the delivery team asking if they can send one out asap they said "we only have one that's 2x down graded" OK SEND THAT OUT!!!. So they give me the delivery day of TODAY 6th January, we call early this morning asking the time it would be with us because we never received the text yesterday and the lady said "we're sorry the man never placed the order for you so there will be no item coming out" FANTASTIC! So still after 3weeks we are left with no washing machine that was paid for just a rubbish refund just before the mad school rush week!! THANK YOU CURRYS AND THE KNOW HOW TEAM FOR ABSERLUTLY NOTHING!!
6 years ago
Currys has a
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