DO NOT BUY FROM THIS COMPANY. I recently purchased a TV and television/broadband deal at the same time as I was told by the member of Curry’s sales staff (I won't name him at this time) that in doing so Currys would give me 100 pounds cash back. The member of staff told me that after I signed up to the broadband/tv deal and purchased a TV at the same time I would then receive an email with a link on it to claim my 100 pounds cash back. He said that this email may take a number of weeks as I would have to pay direct debit monthly instalments for the broadband/tv deal first to show that I am fulfilling the requirements of the contract. He said after I have made these direct debit payments I would then receive an email with a link on it to claim my 100 pounds. I made a couple of direct payments and checked my emails on a regular basis but the email for my 100 pound cash back never came. I then went into the Currys store where I made my original purchase (Scunthorpe branch) and was told that they do not deal with the cash back and that I needed to call customer services. After calling customer services they said they do not deal with the cash back deals and gave me another number for a said external company who deal with the cash back. I then called this company only to be told that an email would have been automatically sent and now it had past a 60 day cut off period and I am no longer entitled to the 100 pound cash back! I was never told in store when I made my original purchase that there was any cut off period for claiming, instead I was told to wait for the email which would take several weeks! I then went back to the Currys store where I made my original purchase to tell them what had happened and the member of staff who sold me the deal in the first place said he would look into this. A week later I received a phone call from this member of staff saying that an email would have been automatically sent to me and that it might have gone to my junk mail, but as it is past the 60 day cut off period I'm no longer entitled to my cash back! I told him that I have checked my emails, including junk folder, and that I have never received an email as I have been checking on a regular basis to claim my cash back. I also asked him why I was never informed of a 60 day cut off for the cash back when I made the purchase, to which there was no reply from him. He said he would look into it again as I never received an email. He called me back the following day to say Currys don't keep any record of emails sent, but one would have gone automatically and I can no longer claim my cash back as it was past 60 days! So when I made the original purchase I was told to wait several weeks for an email to claim my money, which is exactly what I did. But in doing what I was told it then put my past a 60 day cut off which I wasn't informed of. Also I was told that the email would have been sent, though they keep no record of this, but on checking my emails regularly (including looking through spam emails retrospectively) I never received this email. So now I am the one without the 100 pounds I was promised, after spending much time chasing the issue and for doing exactly what I was told. I find the whole experience disgusting and feel that Currys have held back on information during my original purchase and also not fulfilled their promise of this email, and in doing so have successfully conned me out of 100 pounds. It makes me wonder if this is how the company operates then are they to be trusted on any aspects of any sales they are making?