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Rita Ratcliffe
Bought a cooker online early January. On 10th Jan Currys sent installation people before cooker was delivered and they wouldn't wait 16 minutes for cooker to arrive.They said our electrics were wrong but the cooker is a Smeg dual fuel and has a 13 amp plug but they refused to believe this and wanted to finish for the day blaming schools traffic. Cooker then did not arrive at all. Received text to say cooker coming on Sunday 13th. Cancelled family arrangements but cooker again did not arrive. Several hours of frustrating telephone calls to customer services achieved nothing other than cooker coming on 24th Jan. If it doesn't I will cancel and buy it elsewhere. Curry's dont seem to realise that when they give a four hour timeslot it would help if they managed to deliver the cooker before the installation people arrive or arrange for both cooker and engineers to come together. I will never buy from Currys again.
6 years ago
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Currys has a 2.0 average rating from 3,454 reviews

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