Ordered a small cable online to connect my sons tablet to the TV payed online and had it delivered too store I ordered this item on the 22nd of December and was informed it would arrive by the 3rd of Jan still a long time but as it was over Christmas understood ... The 3rd of Jan cam and still no item so I nipped in to store to check what they could do as I was passing they said it's on its way you will get an email when it get here ........ A few more days pass I call up I get told the same thing and nothing of much help so I wait a few more days still nothing so I nip in again they guy behind the desk did try to help but all he got was it's been sent and it's with royal mail they will not flag it as lost untill it's been 7 days ok so I wait untill this 7 day period is up and still nothing no attempt too try and let me no what's going on I've tried to complain through the online resolver and got an email back saying your item has been delivered from the warehouse you will get an email when the item gets to store they sent me this email 2 weeks after I should have received my item I emailed back stating that clearly this item is lost and they she dispatch another one to the store they have not replied and have just ignored me from that point I have still not received my item a month after I purchased extremely poor service definitely avoid