I used the customer helpline to report a fault with their website not sending a forgotten password email with a,olink that worked. No-one offered to help me they just said not to do with them and transferred me to someone else. There was no detail in the transfer so I had to go through all the detail again. Just by chance one of the associates said it may be my email programme, Outlook 2010, not recognising the link and that proved to be the case. A technology company with a website that does not work with a very common programme. I wasted over half an hour on one call and another half an hour on another to get into my Currys account. I then sent a series of emails and those replying had obviously not read the email as they each referrred me to contact the technical support for the product I had purchased. It was their website that was the problem. Also they fobbed me off with platitudes and excuses when I asked for compensation for my time or a goodwill payment. I am very angry qnd dissatisfied, as this has remained unresolved for several weeks. They are now not even responding to my emails.