My 89 year old mother is in tears because her delivery (my Mother’s Day present to her) did not arrive as promised. I phoned up twice during the day to enquire about it and was assured the delivery was on it’s way but was running late. It was not!!!!! They didn’t even bother to make a courtesy call to explain anything, so she sat looking out of the window for 12 hours waiting for them to arrive. She is now without a TV for Mother’s Day. The phone calls to them trying to sort out their mess are costing me a fortune too. So far I have had to phone 4 times. This includes phoning back when they rescheduled for a day I had just told them was Not convenient - never once an offer to call me back so I wasn’t having to pay to sort out their error. AVOID AVOID AVOID