Good product let down by shoddy delivery and pathetic after sales service After a reasonably problem free ordering experience, it all went downhill from delivery. After Connect promised 48 hour delivery, it never happened; these people are supposed to represent Curry's and need to be replaced, and soon, shoddy experience The delivery was one and a half hours early with no notice given; luckily, we were in. The unit was brought into the utility and my wife asked to sign, she felt they had no intention of carrying out any delivery checks. She questioned this and under sufferance they unpackaged the unit: the door was intended to be reversed but it was our problem with space that the changeover never happened. For the installation I was advised by Gabriella (internet help desk) that it would be safety checked, unboxed and checked, connected, and levelled. Apart from unboxing it was simply stood in the space we had for it; I arrived home after they had left and asked if it had been levelled and my wife looked bemused as they had not touched it. They asked if we wanted the packaging removed!! I took it upon myself to level the unit as its an under counter bottle fridge and it needs to be level to operate effectively. After a short while I realised it was heavily leaning to one side and after having to get on the floor with a torch realised that it has a foot missing, something that they should have checked before leaving. This really leaves you with dread having to contact after the delivery to your ‘Curry’s Repair Care’ centre, a third part service that doesn’t do you any favours. Bearing in mind we bought the fridge to house drinks for an Easter family weekend I was told I could have an engineer, a replacement or a spare part that would take 10 to 14 days to arrive. Totally unsatisfactory. The young girl on the phone by name of Hannah was very snappy and unhelpful, bearing in mind this was not my doing! After a long and fraught discussion I asked to speak to her manager the phone rang out for a long long time after which she came back to me even snappier and apparently annoyed that whoever she had spoken to had agreed to get the part to us in 48 hours. It shouldn’t be this difficult. We have used you before and perhaps we were lucky: next time I’ll give John Lewis the first look.