ought Sony bravia in store 19.4.19 Bought Sony bravia in Kidderminster store 19.4.19, beset by loads of problems, in between their helpline and Sony for fixes to multiple problems, Just rang tech support Currys on 10.5.19 for the third time, they won't recover tv for inspection over 14 days since purchase (though other products will if less than 30 days) so yes I have to contact Sony to see if they can help, but they are closed at weekends. Top class this. Already wasted 5 to 6 hours on this. Does Currys care? Update spent 50 minutes with Sony today 13.5.19 various fixes none worked then said I would have to take it to a Sony service centre myself! Yet because of having no time left to do this in the next 2 weeks I asked to speak to the Sony team leader. I was on hold for 5 minutes then gave up having already wasted time. I then spoke to Currys tech now team, chap inferred that if multiple problems then they would look at it outside 14 days! He then listened to me for 15 minutes about the various complaints I had about Currys and Sony then told me he would put me through to customers services. I waited a few minutes then found I had been put through to Productivity Services! They put me through to customer services, I explained to Natasha at Currys that I has been told contradictory info from the tech now team about warranty and wasted endless hours with both them and Sony for fixes to this brand new TV which haven't worked. The bottom line is that the TV kept turning itself back on as well as the multiple problems with the picture and volume, I shouldn't have to waste endless time and a fortune on the phone. Natasha offered no real aplology, no offer of compensation. Instead it's company policy that I have to take the TV back to the store so long as it is within 31 days (different to what other staff told me) it should be replaced if fault confirmed. I told her I had already taken time off work 3x and couldn't afford any more time for 2 weeks.I told her that we weren't in a remote area, 5 miles from the store and surely a van could just drop by when in the area. She said if I didnt return the TV in 31 days it would have to go to Sony for inspection!. Alex Baldock is the Head of Customers Services and I will write to him with the reviews of my miserable wasted and expensive time and shocking customers experience with Currys.I suggest everybody with a complaint go straight to him and see if customers experience improves! What a shambolic organisation!