Unbelievable- bought a expensive steam iron 6 months ago - it broke I took it back to curry’s in pontefract was told the policy was not exchange but send off repair- can take up to 28 days : I said so what do I use for up to 28 days - reply buy another if you don’t have a spare - that was well over 28 days ago - I get a phone call from curry’s this morning - have you got a problem collecting your iron - excuse me you said you would ring me when it’s ready - curry’s staff - sorry about that it’s been sat here 10 days ready for you - absolutely disgusting think very hard before you purchase anything from pontefract store the staff in my eyes are absolutely useless- honestly go buy electrical goods from a supermarket where you can exchange with no hassle