Currys Norwich seems to have reneged on its obligations as a retailer. My elderly neighbour bought an electric double oven cooker at the end of May. The small oven doesn't work. She notified Currys about this problem almost immediately. It seems they have refused to replace it, apparently telling her that "it's too late", which cannot be true when she'd had the cooker for less than a week at the time. She's on her own dealing with this and because she is finding it very stressful has decided to accept the faulty cooker. That concerns me because I wonder what else could go wrong with it. I feel that Currys Norwich is taking advantage of a vulnerable person. I want to let potential customers know about this shoddy service so they can buy from a more reliable and honest trader. Based on the way Currys has reportedly dealt with this matter, I wouldn't even give it one star if that were possible.