Ordered a washing machine to be delivered on the Tuesday, waited in all day and didn’t turn up. rang to find out why all i got was ‘no notes on the system’. And something about the only thing they could think was the driver had run out of driving hours. Could have phoned me? Rearranged for Thursday could only offer 1-5 for latest slot told them I wouldn’t be in until 2.30, they said they’d note it for the driver. Got a text to say delivery will be Friday so rang again to say we agreed Thursday to be told the next time they’re in the area is Friday, so again said won’t be in until 2.30. Between 1-5 again was latest they could offer, told me that’s Fine will put a note for the driver. Got a phone call today at 12pm saying they were here. Customer services rang and said I shouldn’t have been told it would be after 2.30. Said they could rearrange for another day. I told them it’s not acceptable messing people around like this so will take my custom elsewhere!