chuckle bros failed to install washing machine as it was his first day and he wasn't trained to lift..........drove off. Without telling us, rearranged delivery for next day. When I rang to complain was given the H&S nonsense, unfortunately for them I am the Logisitcs Director for a blue-chip. Then got a message on mobile to say would deliver the day after tomorrow, its a movable feast. Am now waiting for them to call me back to try to explain this fiasco, as the driver told them that the corners were too tight to deliver a washing machine. Funny, but I don't remember building the house around the present encumbant.