Where do I start? We bought a tv from curry's and decided it would be a good idea to have it fixed to the wall so we bought the recommended bracket and booked team knowhow at £125 to come and do the work. Before I go on can I just make this rant very clear, the team at curry's Oldham were fantastic That's the good news, it goes downhill fast from there. A week after purchasing our tv team knowhow turned as scheduled, nice guys. So after realizing they did not have the correct fixing for the bracket they asked us if we had some screws!!! The bracket was fixed to the wall and tv hung. They left us to clear up all the mess from the drilling and left. Upon sitting down to see our lovely new tv in pride of place on the wall it appeared not to be straight and confirmed this when I put a spirit level on it. I phoned the guys and told them to which they said they would call me back in 10 mins and arrange to come straight back. No phone call, no sign off them and they ignored my calls after that. I called team knowhow to inform them and was told another appointment would have to be done. So another 7 days later another team turned up. Upon inspecting they agreed the tv was not straight however as the 1st team took all the spares which came with the bracket they informed us that we needed to another bracket and until we had it they could not do anything and left. Yet another call to team knowhow and yet another appointment again 7 days later. The team again turned up and the first thing I was asked was "what are we here to do?" When I told them they answer was "we are not trained to hang TV's.can you imagine our response and subsequent phone call to team knowhow. So another appointment was made and again it was for a further 7 days. 7 days past and I get a call from the team booked to rectify the work. Again I got asked what they were coming to do. After explaining this long story they informed me they were also not trained for this. The situation is now that bad it is laughable. So another call to team knowhow, all we got was apologies and the promise of a full refund of the £125 install fee and the cost of the original bracket. Another appointment was made this time 3 days. We were told to call back as soon as the problem was fixed and we were happy. The team came and rectified the problem and finally we were happy. So we phoned back as instructed, again having to explain the whole story to which came the response they wouldn't be giving a full refund and were only giving £30 towards the bracket. Fuming with nothing we could say they ended the call. Team knowhow, you mean team know nothing! These are supposed to be experts the customer relations team is a joke this is by far the worst service we have received from any company ever!