Don't honour 5 year guarantee
If you are thinking about buying a new TV from Curry's i would seriously advice against it.
I bought a new TV 2 years ago with a 5 year guarantee. I turned it on one morning and had a massive line down one side on the screen. Phoned up Curry's and got told someone would collected TV and repair it and if it could not get fixed i would either get a replacement TV or get a voucher for new one.
I got sent Message today saying my TV could not be fixed and to phone a number about this issue.
I phoned number and spoke to a quite rude lady that told me it could not be repaired because they could not get parts for it and it was damaged my user. Blaming myself to get out of replacing a TV only 2 years into a 5 year Guarantee.
When the delivery man came to pick TV up he asked if there was any cracks etc on screen and checked as he took it off stand. The TV was fine you only see the problem when it is turned on.
It seems Curry's are not interested in honouring 5 year guarantee with any of there products. They just want to blame the customer if anything goes wrong.
Have shopped with Curry's for over 20 years but the 1st time i have a problem with a TV they are not interested in honouring a 5 year Guarantee. Will never shop at Curry's again and would advice anyone who is going to buy an expensive TV to stay well clear as they will try and blame the customer if you run into problems.
5 years ago
Currys has a
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