I bought a Laptop from Currys last December and when a hardware issue arose after just 9 months they insisted on charging me £50 to run a diagnostic. Are they having a laugh? Although I've tried in vain to register a complaint they won't even allow me to speak to someone from their complaints team and finally offered me a £10 voucher off my next purchase. That's a waste as I'll NEVER use Currys again. I have grown to realise that customer care does not exist with this cartel and Currys are only interested in stripping as much money as possible from their unfortunate customers. The 12 month manufacturer warranty means NOTHING to Currys. An absolute rip off.