I only usually leave positive feedback, it takes a lot to push me to leave a negative review however Currys PC World have pushed me that far. I am leaving a one star review as it’s not possible to leave a zero star review. Absolutely disgusted by the service provided by Curry’s recently to my elderly in laws. Delivery was arranged for Sunday but failed to turn up. They rang during the day to query progress and were told two conflicting stories regarding where their delivery was. When it failed to arrive, I rang on their behalf and was told the driver could not find their address. (they live on a main road – anyone unable to find that address shouldn’t be a delivery driver and why did they not ring to ask for directions?) . Many phone calls followed over the next two days as the delivery was constantly changed when I was tracking the status on line. It was finally delivered on the Thursday, but only after I emailed the customer services department and copied the Chief Exec. Yes a financial gesture was given, but quite frankly, it wasn’t worth the inconvenience and hassle.