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S Talbot
Purchased a fridge freezer from Curry’s £900 it broke just short of 3 months later! And then the fun started! It would be 10 days before they could get an engineer out to look at it! 10 days we said? And what do you suggest we do in the meantime with no fridge or freezer? (Not interested) 10 days later the engineer turned up and confirmed it was broke.... I am then told he would fill out his report and someone would call.... that call never came so we then spent the next week and a lot of calls by us to Curry’s to find out when we would get our replacement fridge freezer? That took another week (almost a month without a fridge-freezer now). We then broached the subject of what Curry’s will do to compensate us for A. The inconvenience and B. The cost of the food we had lost(£250) worth! I have never been so insulted in all my life when they said we only compensate for the frozen goods then offered a pitiful £60. Which was rejected after a lot of chasing up then offered a pathetic £99 take it or leave it type attitude! We are still in this process as I think the offer and aftercare offered by Curry’s customer service is an absolute joke! I won’t hold my breath... but one thing I am sure of is I will never shop at Curry’s again. They are allegedly one of the leading companies for household appliances, unless you have a faulty appliance they could not care less! Having read some of the shocking reviews by others it has urged me to write mine..... Do not buy from Curry’s they are a disgrace! It doesn’t end here! I will push for a governing body to look in to Curry’s and their appalling aftercare 😡
5 years ago
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Currys has a 2.0 average rating from 3,454 reviews

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