It's a shame one star is not an option to write this review. Without boring the reader too much with the very lengthy details of our case, we were promised a refund following a very poor installation for a white good we purchased from Currys several months ago. We had to pay our own plumber in the end to sort the problem (he said it was the worst installation he had ever seen). I spent around 10 hours in dealing with their 'customer services' department trying to sort the problem. Despite being promised a refund, and even receiving a phone call confirming that payment had been made, we did not receive any money from them. I have NEVER known such poor customer service from a company and will NEVER be buying anything from them again.