Wish I could give a minus rating. Ordered 2 items, A new Samsung TV and a Samsung washing machine, over £1500 for them both. Told the TV would be in on the Friday and the washing machine delivered on the following Tuesday.Went to the store, over 50 miles round trip, and it wasn't there, delivered Sat so another round trip. Waited in for washing machine all day Tuesday, nothing, old machine given away, Rang Wednesday, not in stock till Friday so delivery after that. Out now till Sunday afternoon then away as its half term. No machine for clean clothes to go away with..... Will be cancelling this order and getting one from AO on next day delivery when we get back.