Delivery was confirmed by Curry's for a fridge freezer. Tracker said in was on way and eta would be met. End of slot, I called customer service as I now desperately needed a fridge freezer as I had taken the old one out. The system still showed out for delivery & ETA by time slot that had passed. On contact; "sorry driver ran out of time" "he should have rang", "we appreciate it would have been on a van, but you can't have it following day", "Good news (they said), we have booked you a special delivery in two days!!!!!" Don't expect much satisfaction from customer services; if they don't deliver, to be honest, they will not care. I opted to go for a more reliable competitor and will think twice next time about who I order with. As far my food stuffs requiring refrigeration, perhaps I should take them to the store in a black bin bag for their disposal..