Ordered a fridge and washing machine and paid extra for it to be delivered in an afternoon time slot. I had a missed call and voicemail off the delivery drivers saying they would be 5-10 minutes, no one ever showed. Rang customer services where they said they'd look into and get back to me, which no one did. I rang again the next day where I was told that the delivery drivers have developed a habit of just not turning up if no one answers the phone call. I was told the next delivery slot isn't for a few days so now I'm left without vital kitchen appliances! Delivery drivers need firing perhaps?!